Exchange & Refund Policy

No Exchange or Refund, Except for Defects

Kindly note that under normal circumstances, all sales are final and orders confirmed are not returnable or refundable or exchangeable. However, we understand that unforeseen issues may occur. Therefore, our Exchange & Refund Policy is only limited to cases where the item is found to be defective.


Defective Items

If you receive a defective item from Watch District, we sincerely apologise for any inconvenience caused. Please contact us immediately upon receiving the item, and our dedicated team will work diligently to address the issue.

To initiate the process for a defective item exchange or refund, please reach out to us through one of our contact methods, as listed in our "Contact Us" section. 

Your satisfaction is of the utmost importance to us, and we are here to assist you with any concerns you may have. Thank you for choosing Watch District for your luxury timepiece needs!